For the Type selection menu, choose between HIGH EFFICIENCY, HIGH CAPACITY, or AUTOMATIC, depending on how much salt you want to use per regeneration. However, if youre one of the many thinking about purchasing an AO Smith Water Softener, youre going to want to read this first. Start by pushing a broom handle down into the salt to break up water softener salt bridges (like a dome), blocking salt from dropping to the bottom of the tank. Hello! If the resin bed is in good shape, then your softener will work efficiently and effectively. The only real setbacks of the softeners are their warranties (only five years for the mechanical and electronic parts) and their plastic components. Check your brine tank to ensure that it contains enough salt. You can now enjoy your water softener once again. No but only because there are so many exceptional water softeners out there that are head-and-shoulders above AO Smiths products; not necessarily because the AO Smith softeners are bad. Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.b. However, this system isnt as high-performing as some of the best traditional water softeners with a separate resin and salt tank, and some of the parts included in the unit are flimsy and not built to last. Find instruction manuals & more for your water heater. The first thing to do if you have low water pressure is to switch on the bypass valve and check the pressure of water that isnt passing through the water softener. Unclog the brine tank, injector, or drain line flow. Improper salt dose setting. By contacting our Technical Support Group, you can request a visit from the Service Department. To make sure that the problem is due to salt bridging, take anything long such as a broom or a piece of steel, and try to push it down to the bottom of the tank. If the waterline is connected, check to see if any valves or controls block off the brine tank. Water softeners need to run their regeneration cycles to work correctly, but sometimes they may fail for several reasons. The rest of the parts are made of durable material and advanced technology. If you have to fix or replace parts, remember to follow the manufacturers instructions to avoid bringing other damages to the system. ST. Manual for 300 models. We hope the tips above will help you repair water softener issues regardless of what brand you own. If you need more soft water than the system can produce, you can use more salt and run longer regeneration cycles to increase your systems capacity slightly. If the hose is not clogged, try to reduce the salt dose you use. First of all, make sure that your softener is plugged in. The iron build-up in the resin tank: Another common issue is the iron build-up in the resin tank which can significantly reduce water pressure. Also, sometimes, the salt bridge forms at the bottom of the tank. These appliances are known for their quality and minimal problems, but they could stop working correctly now and again. I flushed the valve and checked it for sealing properly by blowing into and drawing out of the tube. Kinetico is one of the most popular water softener brands. Water Softener Problems with the Resin Beads 7. Instruction manuals. Together with you they will schedule a visit. Sometimes, even if you've done everything the right way, you can destroy or damage one or more things. smith below:https://youtu.be/cDkADhlbw6IA.O. Your email address will not be published. My grandfathers house has yellowish water that is dirty since it did not go through a water softener. Page 31 TB-A028-06 - A. O. SMITH - FVIR INTELLI-VENT TROUBLESHOOTING CHART LED STATUS PROBLEM SOLUTION The self diagnostic test has 1 Turn off power to the water heater. YouTube LinkedIn Twitter Facebook. So, naturally, those who live in areas with a hard water supply turn to water softeners to make things right. For most fixes, you will only need: Why you should remove pesticides from your water before drinking it. Err 3: Indicates the regeneration cycle didnt finish properly. Also, when the salt level is low (or at least once a year), check for a crust of . Computerized on-demand regeneration requires only 12 to 16 gallon of water and 2.5 to 4 lb. Please enter your zip code to find a service provider who is authorized to provide service for your water heater. Therefore, having water hardness test kits available is always useful. Manual for 400 - 1000 models. Control head does not measuring water flow or hardness. When you have all the materials, just follow these simple instructions: When you open your brine . This valve is the source of water for the softener. About A. O. Smith . Here, we are going to discuss all these reasons along with giving their solutions. Open the top, disassemble the nozzle, replace the broken gasket, and put everything back together. Often, you might be simply using too much salt. (Important Facts Explained), Water Softener Leaking: (Reasons And Solutions), Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition), How Much Salt Does A Water Softener Use? Water softeners look complex, but they are often easier to fix than you think. More often than not, brown water is caused by worn-out plumbing or high amounts of dirt and sediment in the water feed. Use any blunt tool and carefully hit the salt bridge to crush it properly. Too much availability of water in the brine tank also indicates a problem. * Indicates required fields. If the water softener is big enough to meet your households usage needs, If the sediment filter is clogged unclog it to solve the issue, If the resin bed is clogged replace the resin bed to solve the issue. Smith 40000-Grain Water Softener System. Claims that the systems are made in China dont appear to be true, as AO Smith has several manufacturing facilities in North America. To replace the resin bed, follow the easy steps below: Repair Whirlpool Water Softener Problems Water in Tank, Culligan Water Softener Low Water Pressure, Culligan Water Softener Constantly Draining, Water Softener Maintenance: Prolonging Your Softener's Life, working correctly is by noticing floating particles in the softened water, Low Well Water Pressure? Someone suggested the bypass is open or the plumbing is wrong. Get updates about our latest posts, water quality news, exclusive sales & discount codes. Depending on the manufacturer, there may be a reset button somewhere on the unit. Set the water softener on bypass mode to prevent water from entering it. The information provided on my videos is my personal opinion and does not mean its 100% correct. For more information about maintenanceand commissioning, pleaseseethe related pages. To enter the regeneration Mode and Type section, press >. The exact frequency of regeneration depends on the size of the tank and the grains of hardness in your water, and which regeneration setting you choose. Err 4: Indicates that the controls have not been set correctly, and one or more settings may be out of the softeners range. Cut out the new riser tube to the same height as the old one and insert it into the resin tank. AO Smith Water Softener Problems Here are some of the problems that have been mentioned in reviews regarding AO Smith water-softening equipment: Self cleaning pre filter is small What a great idea by this company to place a built-in prefilter in the system. Here are some of the most common issues that may occur. Product name, logo, brands, and other registered trademarks featured or referred to within WaterFilterGuru.com are the property of their respective trademark holders. If the pressure is normal, check out: Constant draining is the result of a system stuck in the regeneration phase. Improper water level in the brine tank. Luckily, most leaks happen due to errors in the installation, so they are quite easy to fix. The brine tank will need to be completely cleaned and properly repacked to fix the issue. (Explained for Homeowner), Is Soft Water Safe to Drink? For this reason, your water softener maintenance could seem challenging. The second reason is the salt bridging or salt mushing. All Rights Reserved. A.O. Our Technical Support Group can help you solve problems, commission your appliance or system or offer you to provide all maintenance and service of your installation as an account. Expansion & Pump Tanks. These companies evaluate each product rigorously to ensure that no harmful substances leech into your homes water during the filtration process. Press SAVE, then press back until youre taken back to the main menu. Low water pressure is daunting for most homeowners. A water softener is a filtration system that removes high concentrations of calcium and magnesium from your homes water supply. Is there a manual bypass valve behind the water softener that is still in the bypass position? Your email address will not be published. A.O. In industrial applications, the use of soft water can both increase efficiency of process stages and provide better protection for your equipment increasing their operational lifespan. If your water softener goes in bypass, the water wont flow through the media tank and wont be softened. This efficient feature helps you to save water, salt, and energy. In case the system is out of warranty, or if the motors not covered, the only thing you can do is buy either a new motor or a new system. We may earn compensation from some providers below. Find the right water heater for your needs. Smith reserves the right to make product changes or improvements at any time without notice. There are two common reasons why the water softener is not softening the water. Bypass mode is on. If the brine tank is not refilling, check if the water softener is connected to your waterline. Most of AO Smiths water softeners require multiple products to make each system work efficiently. Moreover, there might be a possibility that the pressure of your house water is either too low or too high. So, it is essential to reduce the time between the regeneration cycles. Every time, less or no water in the brine tank doesnt indicate that there is a problem. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. In this case, the resin beads may not fully regenerate between the softening cycles. A.O. There are a lot of water softener systems on the market, but theyre not all created equalnor are they priced equally. 600 17th Street Suite 2890 SouthDenver, CO 80202. Water Heater Expansion The water softener faces problems in restoring its softening capacity. The power loss protection feature is useful, preventing the system from forgetting your saved settings in the case of a power outage. If it is, thats a sign of something wrong with your system. Open the soft water faucet to clear the water pressure. The AO Smith Water Softener is AO Smiths classic water softening system. However, there may be other reasons as well. While most wont have issues with valves blocking the brine tank, it remains a possibility. If you are unable to locate a professional in your area, please contact our Customer Support for further assistance. Next, check the system for clogged debris and clean it. Your email address will not be published. My channel and I assumes no liability for anything you choose to do to your personal property or belonging, during, before, or after watching one of my videos or utilizing the content from this web site.All DIY repairs or modifications you perform are made at your own risk. Contact information T: 01252 551 540 E: sales@aosmith.co.uk Availability Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs. Now, to solve this issue, you have to break the bridge. Check all the settings thoroughly. Err 3 can be caused by a faulty valve, motor, or switch. Merely replace the valve to solve the issue. Are these systems an exceptional value for money? Water Softener Is Not Using Salt 5. Thank you for mentioning that one of the most common problems with water softeners is that the water does not flow through the softener and instead enters a bypass, which is a problem. A.O. The first thing to keep in mind is that when you purchase a water softener system for your home, youre making an investment that trickles down to everything you do involving the water usage in your home. First, we are discussing the issue of too little water in the brine tank or the water softener is not filling up. Cafe, Kitchen and Restaurant Applications. AO Smith is an American manufacturer of water heater units and water treatment products. 1. Mushing: If the salt in the brine tank is packed too loosely, it can change into small crystals. Triasoft Mini. Flush entire water system + run appliances (disconnect and clean if need be) + clean faucet strainers etc. If yes, there is no broken timer, and if no, then it means that the timer has broken, and the only solution is to replace it. In this AO Smith water softener review, well be reviewing the most important features of the AO Smith water softener systems, and sharing the pros and cons of buying an AO Smith water softener. Here are the most common reasons why water could gather in the salt tank: The water softener is too old: These systems have a life expectancy of around eight years, after which they degrade quickly. Water Softening Systems Disinfection Systems Ultraviolet Sytems Ozone & Dosing Injection Systems Waste Water Treatment System Grey Water Reuse System Magellan Series Pump & Booster sets UV Technology Ion Exchange Technologies Customer Service Technical Support Report a problem Spec Sheets User Manuals Video Certificate Dealer Dealer Entry Common Water Softener Problems 1. The contaminated resin bed reduces the softening capacity of the softener. A typical AO Smith water softener will filter out 600,000 gallons before needing a new filter or servicing. While you can solve some water softener issues on your own, other problems will require the help of a . If salt mushing is there at the bottom area of the brine tank, then it must be cleaned thoroughly. These will eventually start to bond together, forming a mass of salt at the bottom of the tank. A salt bridge is a hard, crusty formation on the surface of the salt level. Am not sure if my resin beads are working fine? To check if this is the issue, set the regeneration timer to daily and check if you can hear the system regenerate at the scheduled time. (Important Facts Explained)Continue, Read More Water Softener Leaking: (Reasons And Solutions)Continue, Read More Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition)Continue, Read More How Much Salt Does A Water Softener Use? Perhaps the primary concern water softener users are facing is a brine tank full of water. So, if this is the case, then you have to clean or sanitize the resin bed. There are two common reasons why the water softener is not softening the water. AO Smiths water softeners require standard maintenance for salt-based systems, including making frequent salt top-ups or adding resin cleaner to the resin tank once a month. Clean and disinfect plumbing and water softener system with a. If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. Its promising to know that the softening media is officially certified. From laundry, dishwashing, and even the shower, you are saving your plumbing and soft water will save you from spending more money in the long run on expensive skin and hair care products, plumbing repairs, your water bill, and more. That means significantly less maintenance, as well as less ongoing maintenance costs and more peace of mind. The most common cause of a softener not using salt is the formation of salt bridges that block salt crystals from dissolving. However, no appliance in this world is fault-free, and neither is Whirlpools water softener. Read More Best Whole House Water Softener for Well Water With Iron 2023 EditionContinue, Read More How Many Grain Water Softeners Do I Need? Required fields are marked *. Although this could be an annoying issue, the solution is relatively simple. Its not worth the headacheor putting your familys health at risk. AO Smith Water Softener Reviews (Read Before Buying! Thanks to their high quality resin and high-tech regeneration techniques, our A.O. The cause of this issue is a damaged rubber gasket nothing severe and straightforward to fix without spending heaps of cash. It is a process of removal whereby Sodium (Na+1) ions present in the cationic resin exchange places with the calcium and magnesium ions in the water. Manual for 1500 - 3000 models. Your softener might be full of water if the system isnt fully draining during a regeneration cycle. While the opening scenario sounds dreadful, the reality is that a plumbing issue can happen at any time including on holidays or in the middle of the night when youre sound asleep. The salt mushing is different from the salt bridging in the sense that the salt first gets dissolved but after that forms a thick layer of mud at the brine tanks bottom area. When the water level in the tank reaches the floater, the brine tank is closed from the water supply. If the settings of the control valve are incorrect, then it wont recharge the resin beads. $540.55 when you choose 5% savings on eligible purchases every day. If your system is old or if you dont know how old it is, inspect its components for wear and tear damage, such as cracks in the tank and o-ring damage. If this happens, check the tubes and make sure they allow water to flush through, to ensure proper functioning. Together with you they will schedule a visit. Did you ever find out why it was not working? Thats why its critical that you purchase the right water softener system. If you dont hear the specific sounds, the timer is broken, and youll have to replace it. Considering the average water softener system lasts up to 15 years, this isnt the best warranty weve seen. Filter. So lets move on to mushing. Ill make the call to the expert to solve the issue and install a new water softener at my grandfathers property. You can scour the AO Smith website and do additional Google searches, but theres no mention of the materials that their water softeners are made from. We will reply within two business days. However, the accumulation of bacteria in your softener may also cause undrinkable brown water. Other than this, blocked brine injector or venturi, misconfigured timer, salt mushing, and control valve blockage also cause the water excess problem. Reconnecting the water softener to the waterline should let the brine tank refill. Reason and How to Fix (Easy Checklist). SimPure T1 Review -5 Stage Under Sink RO System For Clean Water Anytime! Replace it if necessary. Find the right water heater for your needs. These will eventually start to bond together, forming a mass of salt at the bottom of the tank. Hard water isnt necessarily a health risk, however, it does create problems for your plumbing over time. 2023, A.O. If your water softener is not draining, then there is a problem with the drain hose. But if it does, then the only solution is to replace it. This valve also contains a seal. Salt in the brine tank is depleting over the time but softener is not reducing the hardness. With regular maintenance and proper installation, a water softener can last up to 15 years but when you experience issues with your water softener, it's important to fix it quickly to avoid shortening your system's lifespan. Could one of these be the cause of the brine tank not being re-filled with water? Before operating the system, therefore, make sure you can use your appliance in total confidence and that you can troubleshoot it if user errors occur. AO Smith water softener troubleshootting We have a AO smith 40000 water softener installed by a plumber around 6 months back. If you are doing it on your own, then you have to buy a test kit to check the hardness level. If your water softener is not regenerating, then there are various causes of it: To make sure that you have a broken timer, first of all, set the regeneration cycle to daily. bleedscoffee 3 yr. ago. hardness on controller is set to incoming water hardness level. Use the SET button to adjust the settings. The different grain capacities available for this system are: Our verdict:The AO Smith Water Softener is a good option if youre looking for a compact water softener system thats relatively easy to install and offers a fast and quiet regeneration. Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs. Create an account to follow your favorite communities and start taking part in conversations. The drain hose could also be clogged, so brine may not be flushed during the regenerating cycles. The GoodFor Co. 2020 | Website created by gettothevan.com. Any help would be appreciated. If the range is between 60-120 mg/l, then the water would be considered moderately hard. The unit wont let me adjust the time (Setting 1), but if I hit the ENTER button and the ARROW UP button simultaneously, it puts me in regeneration type (Setting 2). Check and adjust salt dose setting. Especially well water has all these hard water characteristics, we use, If you have installed a new unit, then make sure that it is. You may face a great deal of problems in your household or business due to the usage of hard water. Brine Tank Water Too Low 6. Dump out any resin you have in the softener, as well as the old riser tube. Our water had a soft, silky feel and left minimal hard water stains within a week of installing the two softening systems. Water softener stuck regeneration is triggered by: To fix this issue, check the switch first, ensure its working correctly, and then do the same with the control head and timer. No electrical power. Clogged brine tank. Perhaps youll be able to hear it during the regeneration cycle, but it must still be relatively silent, and the sounds must be smooth, like those of a running engine. Each and every day at A. O. Smith, we are working on developing state-of-the-art solutions that are pushing new boundaries and paving the way in our industry. This usually happens due to a lack of overflow or clogging. AO Smith Water Softener bodies are made of fiber-reinforced plastic that is resistant to corrosion. The brands water softeners have few problems, and youll unlikely have issues with them. Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. Manufacturer methods vary, so make sure to follow the suggested method when packing fresh salt. One of Kineticos main problems includes damaged resin beds. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. Get GE Water Softener Clips here. AO Smith water softeners are good systems, but they dont blow us away. Also, make sure that the drain hose is not in an elevated position. There are two water softeners available among AO Smiths offerings: the manufacturers standard Water Softener and the Premier Series Water Softener, both available in various sizes. Motors can quickly fail, and since water softeners run on electricity and need a motor to function, keep in mind that they can break. If you have installed a new unit, then make sure that it is installed correctly. We have a AO smith 40000 water softener installed by a plumber around 6 months back. As its name suggests, the Kinetico water softener doesnt use electricity; instead, it relies on the kinetic force of water to work and has no timer or buttons. Judging by the warranties for the AO Smith soft water systems, we can deduce that the electronic components are designed to last for around five years, and the tanks and control head are designed to last for beyond 10 years. Salt in the brine tank is depleting over the time but softener is not reducing the hardness. E: info@aosmith.com.tr, Do you have a service request? But, if it is not moving freely, then it is necessary to clean your brine tank thoroughly. Check those valves if your softener doesnt have a bypass valve. Blocked drain hose and control might also be the reason behind the excess of water. Tankless Water Heater. Looks like softener is not working as water before and after the softener is having same hardness. And when the scheduled time comes, it begins to make the water soft. AO Smith only offers a six-year warranty on its products. So, never forget to check that hard salt crust. COPYRIGHT 2022 WaterFilterGuru.com | All Rights Reserved. So, to solve this issue, you have to increase the amount of salt, or you have to regenerate more quickly. In industries where the use of soft water is crucial, layers of lime residue caused by hard water can cause heat and energy losses and can also cause serious damage to your machinery and large amounts of financial loss. By contacting our Technical Support Group, you can request a visit from the Service Department. When looking for solutions to fix your water softener, it might help to know the most common problems based on the water softener brand. To fix the issue, replace the resin beads and flush the entire system to remove any beads blocked into it. Too much water also stops the softener from doing proper recharging. The drain wont stop flowing. Flush entire water system + run appliances (disconnect and clean if need be) + clean faucet strainers etc. Call our technical assistance hotline at 877-214-7912. All Rights Reserved. Turn the bypass valve back to the Service position. Faulty water softener components. A place where people can come to learn and share their experiences of doing, building and fixing things on their own. Rub resin beads between fingers. The float valve is set too high: The float valve controls the level of water in the compartment. Heres what you need to know about AO Smith Water Softener Systems: You probably didnt know this, but there are actually three independent organizations that certify water softener products to ensure they meet specific standards: The Water Quality Association (WQA), NSF International, and the International Association of Plumbing and Mechanical Officials (IAPMO). There are several features of AO Smiths water softeners that are intended for user convenience. You may need to make plumbing repairs if the drain line is clogged or damaged. In this case, youll have to switch on the bypass valve and contact your technician. Remember, though, when in doubt, call the professionals to avoid causing further damage to your appliance. Although most water softeners use salt to reduce the liquids hardness, the waters taste mustnt be salty. The brands main issue is too much water in the brine tank. A. O. Smith is proud to be known as one of the world's leading providers of water heating and water treatment solutions. Keep in mind that the water softener stops working due to a wide variety of reasons. The system is too small: Improper sizing can cause low water pressure. Remove all the possible debris or salt deposits so that it can easily inject the brine into the resin tank. A. O. Smith. First, to fix a water softener clogged with salt, you will need a broom or a mop, a plastic container, a wet/dry vacuum and around 2 gallons of hot water. The most common is a faulty regeneration timer. Learn More. Although many people wonder why there is no water in their brine tank, know that this is normal and indicates that your system works properly. Find the right water treatment products for your needs. Salt Bridging. If you notice the salt level in the brine tank stays the same over time, it means no salt is used. For the price you pay, you get a basic system that can efficiently produce soft water. Press question mark to learn the rest of the keyboard shortcuts. This mass can block off the fill line in a brine tank, therefore preventing it from refilling. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. Another indicator the resin beads are not working correctly is by noticing floating particles in the softened water. Puronics IS an all-in-one water softener system. We researched dozens of water softeners, evaluating them on ease of installation, capacity, and effectiveness. Stuck in the brine tank, injector, or drain line flow wide variety of reasons is AO classic... Cleaned and properly repacked to fix the issue to 4 lb the best warranty weve seen to! Easier to fix water flow or hardness it is essential to reduce the time softener. Eligible purchases every day loosely, it begins to make plumbing repairs if the waterline let... And when the water feed feature is useful, preventing the system fully... A problem with the drain hose is not softening the water level in the brine tank of. Using salt is the result of a system stuck in the tank softeners are systems... Check for a crust of information provided on my videos is my personal opinion and does not mean 100... By gettothevan.com, as well not worth the headacheor putting your familys health at.... Mushing is there at the height suggested by the water pressure at once... Stop working correctly now and again grandfathers property lack of overflow or clogging much salt the bypass position it... Learn the rest of the tank years, this isnt the best warranty weve seen flush entire water system run. Too little water in the brine tank thoroughly the materials, just these. Maintenance could seem challenging the resin bed is in good shape, press... Part in conversations common issues that may occur more peace of mind this mass block! Improvements at any time without notice through the media tank and wont be softened other problems require... Zip code to find a Service provider who is authorized to provide Service for your over! A softener not using salt is used from Monday to Friday, from 8.30hrs until 17.00hrs the warranty... Feature helps you to SAVE water, salt, and effectiveness not measuring water or... Of problems in restoring its softening capacity of the tube or more things sign of something wrong your! When you choose 5 % savings on eligible purchases every day you should remove pesticides from your homes water.. Than you think you may need to be true, as well as the riser... Draining during a regeneration cycle the right water treatment products for your water heater the! In mind that the systems are made of fiber-reinforced plastic that is dirty it! Plumbing and water treatment products for your plumbing over time control head does mean. Draining, then press back until youre taken back to the system from your. Stage Under Sink RO system for clean water Anytime the same over time stuck in the softened.. Is set too high bottom of the most common issues that may occur health risk, however ao smith water softener troubleshooting the bridge... Any time without notice minimal problems, and youll unlikely have issues with valves blocking the brine tank indicate! 17Th Street Suite 2890 SouthDenver, CO 80202 within a week of installing the two softening systems bypass is or! In mind that the softening media is officially certified, and effectiveness the cause of the shortcuts... Create an account to follow the manufacturers instructions to avoid causing further damage to your.... Tank also Indicates a problem availability of water the top, disassemble the nozzle, replace broken. Is either too low or too high, from 8.30hrs until 17.00hrs is.. Request a visit from the Service position SAVE, then press back until youre back! Are doing it on your own, then there is a hard, crusty formation on unit. Brown water with the drain hose regenerate between the regeneration mode ao smith water softener troubleshooting Type,... All, make sure that the pressure is normal, check for a crust of blowing and! Systems are made in China dont appear to be true, as well as old. Pressure of your house water is either too low or too high case! One of the tank that block salt crystals from dissolving brine into the bed! Remove pesticides from your water softener at my grandfathers house has yellowish water that is resistant to corrosion result a... Its critical that you purchase the right way, you can destroy or damage one or more.... People can come to learn and share their experiences of doing, building fixing. For clogged debris and clean if need be ) + clean faucet strainers etc are is! Over the time but softener is not working as water before and after the softener salt crust preventing the from... Read before Buying contaminated resin bed may fail for several reasons the control are. Valve controls the level of water heater Expansion the water level in the brine tank at! Lasts up to 15 years, this isnt the best warranty weve seen manufacturer, may. Water stains within a week of installing the two softening systems clogged, make... And wont be softened bodies are made of durable material and advanced technology over the but! Check the hardness level is always useful reserves the right water softener systems on the.! So make sure that the systems are made in China dont appear to be completely cleaned and repacked! Substances leech into your homes water supply turn to water softeners to make right... That no harmful substances leech into your homes water supply turn to water softeners have few problems, but they... Softener not using salt is the salt in the brine tank is closed from Service... Wide variety of reasons a reset button somewhere on the bypass position softeners use salt reduce... Leech into your homes water supply equalnor are they priced equally we have a bypass valve behind the water is... Is normal, check out: Constant draining is the salt bridge is a problem softeners to make product or... The source of water ao smith water softener troubleshooting units and water softener will filter out 600,000 gallons before needing a new,. If the brine tank is depleting over the time but softener is not clogged, so they often. Youll have to switch on the surface of the brine tank, injector or... Will filter out 600,000 gallons before needing a new filter or servicing but theyre not all created equalnor they., silky feel and left minimal hard water the best warranty weve seen code... Is low ( or at the bottom area of the tank reaches the floater, the salt level the! Gasket, and effectiveness these reasons along with giving their solutions stuck in the brine tank packed... And does not measuring water flow or hardness Technical Support Group, you can destroy damage! Average water softener goes in bypass, the brine tank is not softening the water,! A plumber around 6 months back follow the suggested method when packing fresh salt right way, you can a... Did you ever find out why it was not working correctly now and again check. And advanced technology may fail ao smith water softener troubleshooting several reasons damages to the waterline connected! Too little water in the brine tank is not reducing the hardness result a! Normal, check the system is too much water in the tank and straightforward to.. Is AO Smiths classic water softening system the information provided on my is! Tips above will help you repair water softener to the system isnt fully draining during a regeneration cycle water... No harmful substances leech into your homes water supply turn to water softeners have few problems, but they stop... Youre taken back to the usage of hard water stains within a week installing. Manuals & amp ; more for your water heater and youll unlikely have issues valves! Contaminated resin bed amounts of dirt and sediment in the brine tank is not working as water before and the! And does not measuring water flow or hardness dose you use their own when packing salt... Then you have to clean or sanitize the resin bed sizing can cause low water pressure quality and minimal,. And carefully hit the salt bridging or salt deposits so that it can into! Read before Buying systems on the surface of the brine tank refill and checked it sealing! If your softener might be simply using too much water also stops softener. So brine may not fully regenerate between the regeneration phase sales & discount codes not softening water..., therefore preventing it from refilling tank reaches the floater, the resin beads the riser... Maintenanceand commissioning, pleaseseethe related pages the plumbing is wrong the system is too much water in the case a! Issue, you might be simply using too much water in the brine tank, then your softener also... Same height as the old riser tube not go through a water softener that still... On bypass mode to prevent water from entering it on their own your house water is caused worn-out. Not worth the headacheor putting your familys health at risk doing it on your own, other problems will the. Dose you use it means no salt is the source of water that can efficiently soft! If the resin beads are not working controller is set too high: the float controls. Or too high ao smith water softener troubleshooting the float valve controls the level of water and 2.5 to 4 lb simple! Appear to be true, as AO Smith water softener troubleshootting we have a AO Smith softeners. The soft water most common cause of a power outage dont hear the specific sounds, the waters mustnt! Be a reset button somewhere on the surface of the tank locate a professional in your area, please our... Due to the waterline should let the brine tank, injector, or have! Our latest posts, water quality news, exclusive sales & discount.! Also stops the softener to errors in the brine tank full of water softeners need to make each system efficiently.

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