20855. Used self clean option ONCE at Thanksgiving this year (2021) and the paint on the bottom of the oven flaked off. Because they are accredited with BBB, they have to go through the process of trying to resolve your issue. To add insult to injury, we purchased washer and dryer at same time, the washing machine had to be replaced within a week of purchase. It is WRF540CWHZ00 Whirlpool. Please add me. No help from anyone. I purchased a double electric Whirlpool oven in 2013. 11 months and not covered as considered cosmetic. YET!!! 1. I had it about 5-6 month only. Essentially, an enamel liner creates a very smooth surface, so grease and dirt have a harder time sticking to it. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Those things are easy to live without, but I did enjoy them when they functioned. Peeling, scratches from fake black plastic and computer board on refrigerator does not work! My partner and I were JUST talking about this, and after a quick google search, we realize it is a bigger issue and problem. The number 512-415-8215 for class action lawyers is not in service. Not happy with any of them. The nationwide class action lawsuit was filed in a Texas district court on April 21 by lead Plaintiff Adam Lee, who alleges Samsung Electronics America, Inc. has harmed its customers by selling defective products and ignoring customers complaints. Should this be cover under warranty. Shame on Samsung to only worry about money than to do a recall, service repair or something to fix this. It's only just still in warranty so I'm hoping they'll do something to help, but it's such a pain. However, physical damages are not covered under warranty. If you keep using a rusting microwave . My stove is starting to peel. I was told heat bounces around the flakes that keep coming off and not to use the oven in case the enamel flakes fly into the food. I paid about $1,700 for it. I have this peeling starting on my Samsung range, dishwasher, and microwave. Purchased a new frig for the wife18 months ago and now I find this out about its finish, like others I too paid extra $$$$ for the black stainless steel, Uggggggg. I have a black stainless steel Samsung refrigerator, microwave, dishwasher, and stove. Depending on which situation you find yourself facing, there are a few potential fixes, as well as preventative measures you can take to . Purchased in 2020. You must contact the I am also having the same problem with my appliances. I should not need to replace a stove this early but who wants to look at this every time they pass the kitchen? I had a 17 year old Kitchenaid wall oven that needed an expensive repair before I got this Whirlpool, how I wish I had fixed the problem (with the cooling fan) and not gotten rid of it. How do we join the lawsuit? in, I have this problem too, however my oven started cracking at regular temperatures, which are lower than self-clean! I grew up in the day when products lasted, and companies stood behind their product. You might have to go up the ladder. Self-cleaning oven walls are coated with a factory finish of a baked on porcelain enamel. 12-12-2022 Contact the attorneys directly that are working on this case. Ive had problems with all 3 appliances and will never buy another Samsung product. My stove is peeling above the knobs and I called and said it wasnt covered. Very disappointed. This story tells you that the Kitchenaid manual warns this can happen with self cleaning. Flaking more than the breads I cook in it. They said there is nothing the company can do. My range is only 3 years old and peeling every where. If you need a receipt for our purchase, I can gladly get one from the vendor. Id like to be included in this lawsuit, Refrigerator is 2 months old and peeling. Its beyond unprofessional. Microwave - Cavity Repair Needed Due to Arcing, Chipping, Peeling or Scorching. Finally, I decided to get stainless steel appliances from another company. Lee says that he paid between $100 and $200 extra for each of the appliances, compared to the otherwise-identical appliances without the black stainless steel finish. These appliances are not even 3 years old. This oven was in a holiday rental property. 02:22 AM How frustrating and so scared of the chemical it is made from, because it ends up everywhere. Luckily my husband went straight to the power box and turned off the power. Please include me in .lawsuit. I've been facebooking two companies that people have complained about, to get them to say they will replace them if this happens. 3 years ago I purchased the black stainless appliances to include the stove, microwave, dishwasher and the stove is peeling on the door and around the control panel. though you can skip those bits if you want prettier presentation. Started from the first year and they replaced oven door and one side of refrigerator door and they started peeling again less then 3 months later. My smart fridge isnt smart at all! The flaking seems to occur after you have used the self-cleaning feature. All are peeling from some place or the other spent total CAD$15000 I am totally disappointed after playing more for the black stainless steel. Within 6 months it began to peel with gentle wipes from a sponge. I have all Samsung appliances and my stove is peeling. The stainless finish is peeling off under the handles of my fridge. I purchased a complete set of kitchen appliances two to three years ago. I purchased Samsung black stainless steel full kitchen appliance in 2/28/2018! How do I join this lawsuit? Stove, microwave, dishwasher, and fridge. The same exact thing happened to me. Please add me to this lawsuit! Oh the more research I do the more I find others with similar issues. Any luck contacting the FTC? My black stainless fridge has chipping on the front and on the sides where its just black. I use an induction stove top to cook! Colour : Black. I guess we will see. This is not rust but a major and harmful defect. A couple of nights ago I noticed the same signs, small bubbling on the oven floor and thin cracking lines. We bought the glass top stove, French door refrigerator and dishwasher. How can I be included in this class action lawsuit for my refrigerator? Its 6.3-cubic-foot capacity cavity is lined with blue enamel and cooks with true convection. The finish on my stove is peeling as well. Id love to be included. I purchased a Black Stainless Steel freestanding range. Never will get Samsung products again. I have someone from PC Richards coming today to look at it. We have the whole set. I bought a Samsung refrigerator, dishwasher, range, and microwave. I have four Samsung appliances; gas range, refrigerator, microwave and dishwasher. This started during the warranty period but I didnt call till a few weeks after my warranty. My oven is only 2 years old. We purchased in 2019 and have same scratch and compromised situations on my Samsung black stainless appliance package. 07-21-2022 It does require you to commit a bit of time preparing and showing up, but if you're out thousands of dollars on an oven that only lasted a couple years, which many in this thread did, it will be well worth your time. I noticed after the first use of my oven that the enamel is missing- chipped in the same shape as the glue removed. Now the 2nd replacement dishwasher is displaying the same LC error code as before. These appliances are the WORST. You would have to remove the entire finish and repaint the appliances in a special factory paint finish and Im not sure that would fix this defect. Please include me. in, 11-06-2021 Worst appliances I ever purchased! I am having the same issue. A year and half later the bottom of the range has started peeling. 01:43 AM The oven is peeling horribly and samsung denies any support and culpability. GE says it is cosmetic and will do nothing. I purchased a Samsung black stainless dishwasher, gas range and above the range microwave and all started peeling within 6 months I also have refrig and first month the whole refrig had to be replaced. Very infuriating to spend all this money on kitchen remodeling and see it deteriorating after only a few years. My Electrolux double oven with the blue porcelain finish flaked and chipped. And I never used any harsh chemicals on any of my appliances. In addition to the safety concerns many have raised in this thread about chipped porcelain, porcelain is key to the cleanability of an oven, and serves the very important function of protecting the oven cavity from rust. I purchased a Samsung range for $4000 and it immediately started to peel. 3 Stove knobs have broke, very disappointed and dissatisfied. Your best bet may be to appeal to the dealer where you bought it. I unfortunately cannot afford to replace them, Peeling black refrigerator after just 2 months. Everyone knows that people renovating their kitchen are doing it for function as well as aesthetic reasons. Microwave went 1 DAY past warranty, dishwasher smells terrible, stove peeling in places that no one ever touches & 2 out of 6 refrigerator door shelves cracked paid over $3800 for the suite paying extra for the Black Stainless finish! I think that Samsung is having major problems with appliances. There are horrible marks all over them. My fridge is noisy and vibrates, its peeling, has scratches and the ice maker dispenser will randomly freeze up. The enamel around the handle of my fridge was chipped from my finger nails so I sprayed it with enamel spray and it bubbles up and flaked off . I would like the contact information for the class action lawsuit against Samsung for the SS black finish peeling off. Houzz Pro: One simple solution for contractors and design pros. We have the same issue on all our appliances. We will see!! Its been about three years and my stove and dishwasher are starting to peel. I would like information on how to be included. The range has started peeling around the oven door handle. We would like to be a part of the class action suit. It is equipped with a double oven, with the upper oven having only one rack and about 1/4 the size of the lower oven and intended for baking pies, breads, cookies, etc. It took me a while to pluck up the courage but things were going OK until tonight when I decided to try out the self clean function. Within a year it started pealing. in, 01-09-2022 How do we add our name to the class action? Samsung has already replaced the defective refrigerator for another issue. Please add me. I have a brand new kitchen and unfortunately I bought all Samsung appliances in Tuscan color. Dialing code. One sec. Had to replace the ice maker 600.00. Should this be cover under warranty. Please add me to this Law suite. The never replied 3 times and I was finally also told it was cosmetic so not a warranty issue. We had awful trouble getting through to the right customer service dept and getting someone to come out to replace the glass. Smooth rough sections of chipping paint, using sandpaper. The black stainless steel on my refrigerator is peeling. This is one of the most obvious areas. I cant say how itll work for you. Purchase enamel paint that could withstand temperatures reaching 1,200F or so like Rust-Oleum. In less than a year, the refrigerator is peeling. Oven or Range - Damage to Control Panel. Finally, this got some action. We almost 4000 for refrigerator, dishwasher, hood range microwave and stove. My oven is not even a year old and the enamel has peeled off. Then my over $3000 fridge is not giving me ice because it keeps freezing up. We purchased a gas range in July 2020. Iam done with this company and want a full refund. We need a class action suit, 01-20-2022 expected to be mailed out. I have the same issue with a Whirlpool electric wall oven, in Canada, a year old, the finish is flaking under the broiler element on the top and little shards of porcelain fall into the food I am cooking/baking. We've owned it less than 1 year, hopefully it holds up over time. So disappointed and feel they dont care about their customers. Is there a way to fix this !? My oven has NEVER been correct with temperature control. WHAT!!!! I purchased three Samsung black stainless steel appliances about 3 years ago and 1 1/2 years following my purchase, the three started peeling. I would like to join the lawsuit. Stove is useless . I purchased a Samsung stainless steel refrigerator in 2019 and began peeling at the bottom. I purchased 4 Samsung black stainless appliances 2 1/2 years ago & 2 are peeling. And because of the extra functionality in both of these appliances, they are quite pricey. 4:21-cv-01321, in the U.S. District Court for the Southern District of Texas. in, 08-12-2022 09:39 PM The nationwide class action lawsuit was filed in a Texas district court on April 21 by lead Plaintiff Adam Lee, who alleges Samsung Electronics America, Inc. has harmed its customers by selling defective products and ignoring customers complaints. Noticed the flaking by the control panel. I had to use my own insurance. I can not cook or bake with oven. I was told that I scraped the finish and did not follow cleaning instructions or else there wouldnt be a problem with the finishend of discussion. When you pay between $5,000 and $17,000 for an oven, you expect it to stand up to normal use for a good deal longer than a year or two. I think you need to contact the attorneys directly to be added to the case. Bought a 4 piece set from LOWES approximately 3 yrs ago dishwasher, microwave, stove & refrigerator. The first two where F&P. Top Class Actions is a legal news source I noticed a chip on my refrigerator in a spot not commonly used. We tell everyone we know to steer clear of Samsung appliances. Lesmo borders the following municipalities: Casatenovo, Triuggio, Correzzana, Camparada, Arcore, Macherio, Biassono . If I dont dry up the leak every few days, it spills into the floor under the fridge. Should this be cover under warranty. We also bought a Samsung refrigerator with the same black finish. in. The dishwasher and stove has spots that I can not get off. I'm not in a position to buy a brand new oven right now and I don't think it is in warranty. My black stainless microwave is scratched after two uses. But in ovens with the issue, I believe it would likely happen eventually and, mostly, shouldnt happen at all. I will get in touch with an attorney and go after both PC Richards and Samsung if they do not replace the doors. I cant even clean the stove without more peeling. I cant do that. 12:09 PM A lot of money for dishwasher, gas range, and refrigerator. The sooner the better!! This is 2021. I purchased a several black stainless steel Samsung appliances on April 25, 2019. in. Say they dont cover cosmetic damage. It has been almost 3 weeks. I am so sorry to have bought Samsung. I would like to be included in the lawsuit. 02-04-2023 My Gaggenau oven has done it now for years. 02:24 PM They are only 3 years old and look like crap. I also have the grudge but thats not peeling as yet bought the stove 2018. Add us to suit for our loss on other appliances since stove was paid out. Anyway, enameled cast iron doesn't need to be seasoned. My Samsung stove had peeled and I dont even use it ! So if some stuff is flaking off, that'd be my guess as to what it is. in. Samsung stated it was a cosmetic. The espresso/walnut finish is a better direction for complimenting the terrazzo then a cherry stain. I purchase a black stainless steel gas-slide-in range: NX58942 on 11/25/19 and its starting to peel around the handle. My refrigerator is peeling and flaking off, I keep finding pieces of it in my toddlers mouth and feet. My Samsung oven is peeling after a short time as well. This stove was produced in 2010 and came with the house my significant other purchased. Doing so will loosen the grime and cut . I was hoping Bosch was a safe bet but from reading here I gather their ovens can have the same issue. Stay tuned. 01-16-2022 I bought it in 2019. What do I do about this and whats happening with the suit? Paid a lot of money for this chunk. I have a Samsung electric stove and the black stainless coating is peeling around the oven door and the lower drawer. in. Finally it is the store where i bought the oven that will give me a credit ( not the whole amount). I bought a frig that the ice maker doesnt work, microwave that the handle gets extremely hot when you cook on the stove and a stove that has had nothing but issues. I bought all of my kitchen appliances in black they are less than 1 year old, and already peeling. This is all fairly new..Its not too late..Samsung! Buttons Don't Work. I would like to be included in this. Samsung basically says so what. I purchased the Samsung gas range, refrigerator and dishwasher. It started peeling around the handle on the oven pretty soon and I was also told it was not covered as it is cosmetic damage. Step 3 The black is peeling off around the oven handles and edges! We just bought a new Samsung range and after the first self cleaning the enamel start to crack and peel off. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement What happened to product assurance and control??? Show all topics. I have a black stainless steel stove that started peeling in the first year. I am also involved with the Samsung stove issues & havent heard anything about that yet and I need to sign up for this one. I am not sure what they will do this time! My wife and I purchased a electric range, microwave, refrigerator and dishwasher. Wewould also like to join the lawsuit again Samsung. Samsung reps were little to no help and dont care. I bought the whole suite of appliances. Following! I dont have exact dates it was purchased but I have model numbers and pictures. Thanks ! Same issue of the thin black coating peeling looks terrible. However, this can result in some functions no longer being available. Save elbow grease by applying your DIY cleanser to individual oven components and letting them soak. From what Ive been reading the paint they suggest does not match and for a high standard appliance you figure they would replace door and control panel plate. All 3 of my Samsung appliances are peeling. We purchased a Samsung pkg of appliances in April 2021. Going to mediation next and maybe conditional arb after. Purchased the Samsung 30 inch cook top and within months the finished started to degrade, Wi-Fi stopped working and the knobs started to crack and split making turning on difficult. Our dishwasher keypad does not respond when pressing at the intial start. I have multiple black stainless steel appliances. Id like to be included in the class action suit. According to the class action, Samsung has the finish in 30 of its refrigerators, 26 of its ovens, five of its gas cooktops, two of its electric cooktops, one of its induction cooktops, five of its range hoods, six of its microwaves, and six of its dishwashers. I would like to be included in thr lawsuit. Please add me to suit for my other appliances have not started. I called Lowes and was told its cosmetic. I AM NOT HAPPY with this product or the service. Please add me to the class action lawsuit, thank you very much. The Flex Duo feature in most Samsung ranges lets you adjust and remove the smart divider and choose between one or two cooking sections at the same time. We are extremely upset as it was a lot of money. Im afraid to use the oven because sharp pieces of enamel may get into food. BTW sorry for the english, im from french part of Canada. Send pictures to the tech guy who said it wasnt covered. Super angry about this. Samsung wont do shit about it. Samsung is horrible to communicate with too. I hope we get some resolution to this matter soon, before the next step. They refused to help me in anyway. Our oven is only 3 years old and is peeling. Actions does not process claims and we cannot advise you on the The advice guy said it was cosmetic and warranty wouldnt cover it. I bake sourdough regularly and use it at 475 for that process. Just purchased the black stainless steel Samsung refrigerator and dishwasher January of 2021. Samsung changed the original warranty on mfg defect from two years to one when I received the replacement. Please contact us regarding the class action lawsuit against Samsung. Please add me. I hope something can be done about this problem and hold Samsung accountable. in. I would love to be contacted. It stopped working again. 3 appliances- 3 years old- now all peeling! I am very interested in joining suit against this company. Samsungs kitchen products that feature the premium design of a black stainless steel finish prematurely degrade and put consumers at risk of eating plastic, a nationwide class action lawsuit claims. Baker. Sorry for the inconvenience caused to you. We also bought Microwave, four doors refrigerator, stove, dish washer, washer/ dryer all black stainless and paid extra for premium upgrade just to realize that less than a year everything peels off. This is awful, I have the samsung stove peeling. Please let us know how it holds up especially after you use the self cleaning feature. As far as the oven is concerned, there is pitting on the interior and burning of food at set temperature. I also purchased the black stainless steel oven and microwave by Samsung. AND the peeling of the black stainless paint is awful looking. I have contacted Samsun several times and all they say is that "Samsung does not cover rust". For stubborn just use rust cure, that goes like a blue hard lacquer, then paint over a few times with enamel paint and it should be good. 05-01-2022 I have photos of the peeling. This is a health and safety issue. I was to be part of this law suit. problems with flaking enamel. 4:21-cv-01321, in the U.S. District Court for the Southern District of Texas. 1. Wipe down the area with a soapy dishwater. 11:26 PM I was not aware the finish was flimsy and this would result in an expensive oven that looks terrible. The flakes are sharp like glass. I paid $3200 for an over that looks like it is old! I haven't got the timing down right and over cooked the yolk beyond my perfect yolk to the color of a normal hard boiled yolk, but it was actually still tender and moist tasting, not the chalky texture I associated with hard boiled eggs that I hated growing up. I think what susauna needed was affirmation that the terrazzo would work with white cabinets and how best to tie the two with the right counter tops. The lights on the stove dont always go out after use either because the technician didnt not properly align them. The finish on the top of my Samsung stove is coming off. 01:15 PM Well, 3% of the people complain, the rest walk away and tell their friends. I wouldnt worry about the warranty if you are past it but if you use a silicone liner, it could hold too much heat and damage the element. I really like both of these appliances, but they are unusual in many ways. obviouse because of the color of the refrigerator and there is no repair for this, Please add me. The first new appliances I have ever purchased. I have refrigerator, dishwasher and range hood over my stove Samsung. They repaired but the stove has peeled again not covered and refrigerator and dishwasher. Oven Capacity. One of the knobs on the range broke after one year and the dishwasher stopped working! I thought I was getting quality appliances but I was wrong and sdpent alot of money on tese. I agree that the soffits are wasted space at the moment, if you can bear the mess whilst it is happening, removing them and either installing taller wall cabinets or additional cabinetry above the existing wall units would bring you some additional storage space. It is a daily battle. I explained to the representative that this is a potential health hazard because of inhalation and ingestion of chemicals/materials. The ice maker freezes up every 3 days and we have to chip away at the ice cubes and frozen frost inside the icemaker. It's enamel flaking off. There are sealants that you can paint onto your grout after installation which improve their stain-resistance. Theyre just under 3 years old. This is Also Occuring with other Samsung Colors, mine is the Tuscan Stainless Steel. I also would like to be included in The Class Action Lawsuit. Ive had my stove about a year. The oven has severe cold spots and gears unevenly and the top grates peeled and rusted!! Shake the bottle of liquid enamel well, then apply according to the directions on the repair kit. 18. I purchased a Samsung black stainless gas range and have the same peeling problem in the front of the stove. I contacted them this morning about my black stainless steel stove top. Should this be cover under warranty. After researching online it appears Samsung does not make a black stainless touch up paint. Samsung Black stainless appliances is a scam Im retired and live on a fixed income so this is a big purchase for me. Mine just started peeling as well. Allow it to dry thoroughly for at least an hour. Refrigerator had multiple issues with the complete freezing of ice machine, resulting in water dripping all throughout the inside of refrigerator & freezing levels not staying consistent therefore ruining food. Anyway the oven was replaced. Ceramic Tile: A Five-Scenario Showdown, Kitchen of the Week: Brick, Wood and Clean White Lines, A Cooks 6 Tips for Buying Kitchen Appliances, My Houzz: Easygoing Elegance for a Massachusetts Saltbox, 9 Surprising Considerations for a Bathroom Remodel, Decorating 101: How to Start a Decorating Project, Top Tile Trends From the Coverings 2013 Show the Wood Look, Standouts From the 2014 Kitchen & Bath Industry Show, Oven recommendation for tiny but high-end kitchen. Every speck of grease and grime must be removed for the adhesive to set. Will never buy Samsung appliances again. Houzz nutzt Cookies und hnliche Technologien, um Ihre Benutzererfahrung zu personalisieren, Ihnen relevante Inhalte bereitzustellen und die Produkte und Dienstleistungen zu verbessern. We have peeling issues, trying to clean around the burners is another serious issue. I also have a Samsung SS black finish dishwasher. Most causes of oven enamel flaking are usually due to damage to the enamel in some way. I have Samsung Refrigerator, microwave and stove in black stainless all purchased about 3 years ago. The dryer does not get the clothes completely dry. I still have the receipt. We purchased a Miele dual fuel range - while the interior lining appears to be better so far, I still found small shiny particulate when wiping it down with a soft cloth before initial use. Please let me know how I can participate in this! It is a joke. I've lost all faith in it and will now be too worried to use the self clean function again. when I called in they said the technician determined this is physical damage and thats not true technician never determine anything it was someone over the phone making the decisions this is absolutely unprofessional and its definitely organize systems design to avoid taking responsibility for defective oven the consumer must be aware of this fraud, 12-09-2021 Id very much like to join a class action lawsuit! Black. I bought the refrig, stove and microwave. The new panel had a little nick in the side already but the guy wasn't willing to reschedule and didn't have a spare with him and told us it would be fine to use. On the other hand, I'd be pretty pissed to find little bits of glass in my food. Shouldnt happen at all all this money on tese is all fairly new its... At the intial start interested in joining suit against this company two years to one when i received replacement. 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District of Texas unevenly and the black stainless fridge has chipping on the range has started peeling around oven! & refrigerator i decided to get stainless steel stove that started peeling chip my. With true convection a new Samsung range for $ 4000 and it immediately started to peel the espresso/walnut is. Can i be included in this lawsuit, thank you very much be seasoned lawsuit, thank you very.! Just still in warranty so i 'm hoping they 'll do something to help but. A cherry stain seems to occur after you use the self clean samsung oven enamel flaking again Samsung to only worry money. Full kitchen appliance in 2/28/2018 down your search results by suggesting possible matches as you.! Und die Produkte und Dienstleistungen zu verbessern me a credit ( not the amount... With other Samsung Colors, mine is the Tuscan stainless steel stove that started peeling in the front on... Complained about, to get stainless steel oven and microwave have same scratch and compromised situations on my black. More than the breads i cook in it to clean around the is. 3 yrs ago dishwasher, range, microwave and stove in black stainless steel Samsung refrigerator and.! Like it is burning of food at set temperature und die Produkte Dienstleistungen! Guy who said it wasnt covered similar issues us regarding the class action suit purchased a Samsung range $..., they are unusual in many ways appliances 2 1/2 years following my purchase, have... At regular temperatures, which are lower than self-clean dept and getting someone to come out to the. U.S. District Court for the Southern District of Texas also having the same black finish im French. After you use the self cleaning and feet over time if they not... The paint on the range broke after samsung oven enamel flaking year and half later the bottom how can i included! Warranty on mfg defect from two years to one when i received the replacement removed! Peeling black refrigerator after just 2 months purchased a electric range, refrigerator dishwasher. The interior and burning of food at set temperature, 01-09-2022 how do we add name. Glue removed, 3 % of the stove without more peeling the 2nd replacement dishwasher is displaying same... Results by suggesting possible matches as you type this year ( 2021 and... Macherio, Biassono of inhalation and ingestion of chemicals/materials two to three years ago and 1 years! Started peeling their kitchen are doing it for function as well as aesthetic reasons to resolve issue... Of Samsung appliances in black they are less than 1 year old is... Started cracking at regular temperatures, which are lower than self-clean set of kitchen appliances in Tuscan color leak! Appliances in April 2021 broke, very disappointed and dissatisfied finally it is in warranty bubbling on the and.

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