One reason your thermostat might not be letting you change the temperature is because its locked. Press question mark to learn the rest of the keyboard shortcuts. Call the Homeowner number above and select the 'Contractor' option. Your thermostat frequently displays the incorrect room temperature. For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST). Copyright 2023 Emera Inc. All rights reserved. A typical hot water system would cycle less then that. Programmable thermostats can store and repeat multiple daily settings (six or more temperature settings a day) that you can manually override without affecting the rest of the daily or weekly program. Try gently removing the cover of your thermostat and lightly brushing it with a cloth to get rid of dust or dirt hiding underneath. If that was the case, I couldve just made some adjustments or at worst, spent a fraction of the cost on a new thermostat. If you have a unit that uses battery power, remove the front plate from the wall plate . Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123. Theres a little trial-and-error involved here so, adjust a little at a time and check your results. Connect with an agent for quick assistance. Edit to add. You can turn the anticipator in either direction to adjust this compensation. Heres the honest facts: thermostats dont break all that often (unless you decide to whack one with a club or something). TECO 'energy planner' program goes high-tech - YouTube TECO 'energy planner' program goes high-tech 1,073 views May 23, 2017 5 Dislike Share Save ABC Action News 747K subscribers TECO. If your thermostat is experiencing issues and none of the troubleshooting tips weve mentioned above seem to fix the problem, its a good sign a new thermostat is in your future. YoullgraduatetoDr. Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. 9am to 5pm CDT. Saturday and Sunday: We used 2743 kWh last month. Monday through Friday:9am to 8pm CDT For instance, we have one electric car, but we do not charge it during the high period; we set the thermostat to 78 and the pool shuts off during the same period, as does our hot water heater. Phone Power Outages or Electric Emergencies (877) 588-1010 Report an outage on our outage map . Ask your technician about them.) By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Inside, there are a few parts that can get a little out of sorts, shall we say. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. If you find that your HVAC system is pumping out heat or air conditioning at a drastically different temperature than you desire, or not producing any heat or AC at all, its time to check your thermostat. Welcome to the Energy Planner portal tutorial video. For Your 2. Set it to the 50-volt AC (VAC) setting. 1-800-664-2751 A thermostat I had in a home in Phoenix, AZ read 95 degrees when I came home from work one afternoon. Turn off the breaker to which your HVAC system is connected. ): If the wiring is all tight and together, and everythings squeaky clean inside, here are a few things to try. Please allow four weeks for processing. Additionally, you can perform a simple thermostat calibration with a household thermometer. The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! In-Home Energy Audit: Schedule a free in-home audit with one of our analysts by calling the number listed below. Your HVAC system does not respond when you change the thermostat settings. To test, get s second thermometer and tape it to the wall next to your thermostat. New device installed in homes saves customers money. TECO Energy is an Emera company. You should also see these labeled with letters, such as G (fan), Y (A/C), W (heater), R (24-volt from transformer), etc. "I get excited to see how low it is," said Affronti. Besides, I can hear the system fan whirring away in the attic. If you are uncertain about an individual's association with Tampa Electric, pleasecontact us for verification. Cooling - Displays on the iThermostat as COOL. Small devices are installed on your AC, water heater, and internet modem. 1 Turn the power off to the heating system. Business, Smart Thermostat program rebate application, Customer Care: Sign up to get storm preparedness and savings tips! See, now you can take comfort in knowing your troubles may just be a few tweaks away. Sign up for weekly storm and savings tips! Your mercury switch (non-digital) thermostat troubleshooting wouldnt be complete without a few tune-up tricks. T10 Pro Smart Thermostat with RedLINK Room Sensor, See current discounts, promotions and bundles, Find rebates and rewards for upgrading to a smart thermostat. If this doesn't fix the problem and you have a split system, clean the filters by removing them and washing them with soap and warm water. If you dont have an account, its easy to create one. Any of the other issues above should be investigated by an air conditioning specialist. How often your heat turns on and off depends on may factors including the type of heating system you have as well as how much your system needs to run to maintain your temperature setting (in other words, how cool or cold it is outside). And you get a free programmable thermostat. Open Hours: They'll get you all set up for when your appliances trigger on and off," said Anastasiou. Give This A Try! Joey now cranks his AC to 82 during the day, only keeps the water heater on four hours a day, and does dishes and laundry at night. Well use this information to improve our help and support content in the future. Inside, youll see these with colored wires wrapped around them. Please have the following information available in electronic format (saved to your computer) before you start completing theSmart Thermostat rebate application. Every heating system type will deliver heat to the house at a slightly different rate. Participants in Tampa Electric's Energy Planner program realize lower prices on electricity 87% of the time. These troubleshooting tests will tell you if somethings wrong with your thermostat beyond anything obvious. Energy Star Smart Thermostat. Weve gathered a list of the most common thermostat issues, plus how to troubleshoot them, so you can easily get your thermostat and the rest of your HVAC system back on track. They act like its the greatest thing ever because it has a clunky online portal to control your thermostat with and it can automatically adjust the temp based on what the pricing tier is for a given time. Think of your thermostat as the manager of your heating and cooling systems. The circuit breaker can trip due to a short circuit, ground fault, or any other electrical issue. I tried signing up for energy planner with solar and TECO does not allow it. Online Chat (English) Once you add on all the state and county taxes it came to 250 and few cent. And you get a free. Homeowner Support Simply enter your login information. This will ultimately leave you shivering or sweating in your home, neither of which is ideal. After you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. Instead, the issue is probably the result of having the wrong size or type of HVAC system for your temperature needs and home. No, the place wasnt on fire, it was just the southwest desert in the middle of July causing the heat! Copyright 2017 Scripps Media, Inc. All rights reserved. Like a car, a thermostat can do its job better after a tune-up. Heres how you can reset a mechanical thermostat, which is the most common type: As you can see, there is a bit that goes into thermostat troubleshooting. Only ENERGY STAR smart thermostats have their energy savings independently certified, based on real user data, to ensure that they save energy and deliver high-quality performance. "I just kind of used whatever I needed and didn't even think about my usage," Affronti said. The A/C is set to 80 from 8am to 6pm, we only run the dish washer during low hours, only run the hot tub filter during low hours and set all our laundry to run during low hours. But first As a preliminary step, remove the cover from the thermostat to get started. To get started, TECO checks out your home. Start, stop or transfer your electric service. We are working on it. Dealers can answer questions, help you find the right products for your home, and repair your system. You must have received these from teco energy planner login Login, either upon sign up or through your authorization of teco energy planner login Login. Yes No I've no interest in replacing it with some other low tech "smart" thermostat. Online Chat (Espaol). It's not been uncommon for his busy household to rack up a $400 monthly power bill. HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. The first option is to reset the AC thermostat to Auto mode and open all the vents. Follow our interactive troubleshooting guide to find answers to your systems problems. Tighten those babies up! We are observant of the high period, so we do make adjustments to try to limit usage during this time. 2. Use a screwdriver to check that screws are securely in place. I dont know if $6.87 is really worth it to go back to their outdated thermostat. Copyright 2023 Emera Inc. All rights reserved. All requests being submitted online including payments, requests to start, stop or transfer service are being received but the confirmation emails are delayed. My wife and I work from home, so we're here all day most days. Learn more about upgrading to a new Honeywell Home Smart Thermostat by Resideo. Essentially, your thermostat tells the other components of your HVAC system what to do. For electronic models (photo on left), you can use a can of compressed air or just the small brush. Our analyst will identify major problems and recommend steps you can take to use energy more wisely. How much do you pay for electric to begin with? Learn More TECO P.O. After the audit, he decided to sign up for TECO's free energy planner program. Youll find this little guy out near your heating/air-conditioning system. Here are a few other signs to look out for that indicate you might need a thermostat replacement: If youve tried all our troubleshooting tips to no avail, dont run to the store to buy a replacement thermostat quite yet. But, if you do find yourself in a situation where your thermostat isnt cooperating, dont panic! Feel for loose or disconnected wire connections. On a slightly different topic - do you not have an option of keeping your own programmable thermostat (Nest in my case)? Saturday and Sunday: 9am - 5:30pm CDT, Online Order Support and Customer Service Business, Pay Now By Credit, Debit or Digital Wallet, Customer Care: (888) 223-0800. If the thermostat's display is dark, a lack of power may be the issue. 2 Remove the thermostat's cover. The smart thermostat must have the following capabilities: Before work begins, please submit the following information to Tampa Electric using theSmart Thermostat program rebate application. This offer is charging over $20,000 to install a $4,000+ product you can buy elsewhere and have it installed for for $2-3000. If neither the batteries nor the breaker are the issue, call in an HVAC professional to troubleshoot your system. For mercury switch thermostats, dont worry about cleaning the vial with mercury inside. I've had no problems with this power supply yet, it seems to be decently quiet, but I've only used it in a closed case. (*But you should once a year!). Medium Price 60% High Price 11.5% Low Price 27% Speak directly with an agent for help with our products. We'll start with basic visual stuff, then move on to a couple other tests. Give Light and the People Will Find Their Own Way. Also the hot water heater is off most of the day. Box 111Tampa, FL 33601-0111, TECO Peoples GasP.O. When you decide you want to raise or lower the temperature in your home, the thermostat is responsible for relaying that message and activating the correct HVAC systems to complete the task. | 1.4.1221 | RV, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. Sign up for paperless billing or budget billing. Create an account to follow your favorite communities and start taking part in conversations. To see if your thermostat truly is faulty (gone off the deep end! Maintain your system with these tips. Give it a few minutes and then compare it. Well start with basic visual stuff, then move on to a couple other tests. Press J to jump to the feed. It should be closer to 220 for a 31 day billing cycle, Ac is set to 75 from 4am to 8am, 80 from 8am to 6pm, 6pm to 9pm 75 and 9pm to 4am 74. This will allow you to make changes and upload any required files. A healthy HVAC system can last longer and save money. Order before noon for convenient scheduled same-day delivery. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. Sorry, something went wrong. Check r/TampaClassifieds for Buy/Sell/Rent/Job posts. In this case, call in an HVAC professional to help determine if you need a system. Learn how . If you have eco+, select it from the main menu. By Pressing submit, I consent that my information be shared with Trane approved affiliates and third party partners, including connecting me with a local Trane dealer to be contacted about products and services. With the standard pricing the electric portion would have been 220.87 instead of 214. But for the sake of this topic, lets look at the facts in more detail. Test the transformer: | 1.4.1221 | Y6, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. One can go on the pool pump if you've got one, too. There are a few quick ways to start the thermostat troubleshooting process. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. Its time to call in a professional if youve done all the basic troubleshooting steps like changing your thermostat batteries, unlocking, resetting, and cleaning the thermostat, as well as checking your homes power source. It's all done through the ecobee app, hassle free. TECO reportedly has performed more than 416,500 no-cost home energy audits and paid almost 426,000 rebates to customer who have participated in the company's energy efficiency programs. Set up eco+ Open your ecobee mobile app. If you find your system is continuously running or short cycling, the first thing you should do is perform some thermostat troubleshooting tips weve already discussed, like changing the batteries, checking the circuit breaker, and cleaning off dust. Make sure that they are inserted properly. HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. But alas, it turned out that the thermostat was doing its job, it was another problem altogether, which made the A/C stop making any cold air. Report an outage. Choose your utility provider If your HVAC system suddenly wont work, check the main power source in your home for a blown fuse. Thermostats purchased prior to this date do not qualify for the rebate. Here are some tell-tale signs that your thermostat is malfunctioning and needs to be fixed or replaced: Experts often recommend fixing or installing a thermostat on your own for this reason alone. Our Privacy Policy governs the use of your information. It needs to be balanced according to the actual temperature to accurately control your heating/cooling system. If this doesn't do the trick, look for a blown fuse or tripped breaker. Your HVAC system might suddenly stop working due to a malfunctioning part within the system or a complex electrical issue, especially if you have a high efficiency system connected to your smart thermostat. Improper wiring can lead to serious problems, such as electrocution, a burst circuit breaker, or severe damage to the HVAC system. You may need to gently pry or push a button or clip to let itsnap free. 1. We are on energy planner. Restore power at the circuit breaker panel box. Programmable and automatic adjustment of temperatures for optimal performance, Provide equipment use and temperature data, Contractor license number expiration date, Energy Efficiency Ratio (EER) and tonnage of the HVAC unit(s) being controlled by the smart thermostat. I am interested in this but dont want to lose the ability to use Nest. That was earlier this summer so it's possible they have changed their practice. Loosen the thermostat body mounting screws with a screwdriver. With the tiered energy planner rates the bill for electric came to $214. As an Amazon Associate we earn from qualifying purchases. My Powerwall let's me grab daily metrics, so I'm debating on shuffling things around for a couple days to a week and pulling the dailies and running numbers on it to see whether or not it would be cheaper to flip over. 9am to 6pm CDT The above are worst case scenarios. What Is Sheetrock? This should fix the issue with your thermostat. Be sure to write down and save the enrollment/confirmation number. To unlock a Trane thermostat, press the plus (+) and minus (-) keys at the same time for three to four seconds, then try adjusting the temperature again. Tampa Electric is an Emera company. As someone else said - the thermostat is mandatory, but I don't mind it; I like being able to adjust it from my phone or PC. The first possibility to look into when you find a blank thermostat screen is to check if the unit needs to have its batteries changed. Get all those dusties out. The system gives you consistently wrong temperature readings. Your thermostat doesnt remember the temperature settings you programmed. Theyll get your thermostat back up and running! If youre met with a blank screen on your thermostat when you go to change the temperature, something is causing the thermostat to not turn on. This part has the job of ending or starting cooling and heating cycles based on how much conditioned air is still yet to come out of the system. Saturday and Sunday Not all thermostats use batteries; many are wired into the electrical system of the house. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. Use drywall and anchor screws for better holding power. Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. TECO is offering a backup electric generator from Generac. Box 31318Tampa, Florida 33631-3318, Tampa ElectricP.O. Nope. ), you can bridge two terminals together and check an expected result. Leave that to the professionals. The most likely cause of your thermostat not turning on is relatively simple: dead batteries. Once you add on all the state and county taxes it came to 250 and few cent. First, ensure the power switch is fully engaged. All you can do now, is replace it. Copyright 2023 Resideo Technologies, Inc. Honeywell Home is a trademark of Honeywell International Inc. used under license to Resideo Technologies, Inc. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Use The Home Depot app to locate products and check inventory. Be sure to write down and save the enrollment/confirmation number. And is the thermostat that they send you mandatory, or if you have an existing smart thermostat, are you permitted to continue using that? Attention Energy Planner customers:ENERGY STAR Smart Thermostats are not compatible with Tampa Electric's Energy Planner program. Press question mark to learn the rest of the keyboard shortcuts. As I mention in the next section, your thermostat has a transformer connected to it to lower the supplied voltage. All Tampa Electric team members and contractors are required to carry photo identification cards. Selecting Heating or Cooling Use the SYSTEM button to select your iThermostat system mode. If the temperature is still stuck, an electrical or display issue might be to blame. Itll be so fun youll forget all about freezing (or steaming!) There are a few quick ways to start the thermostat troubleshooting process. 3 Use a soft brush or vacuum with a brush attachment to gently and carefully remove dust and dirt. Uses battery power, remove the thermostat & # x27 ; s done... The pool pump if you have a unit that uses battery power, remove cover. Brushing it with some other low tech `` Smart '' thermostat power source in your home for blown... Or Electric Emergencies ( 877 ) 588-1010 Report an outage on our outage map main power source your! By calling the number listed below observant of the other issues above should be investigated by air... If $ 6.87 is really worth it to go back to their outdated thermostat anything obvious of. In Phoenix, AZ read 95 degrees when I came home from work one afternoon use the home app! Its easy to create one operating manual will tell you to make changes and upload any required.. Is to reset the AC thermostat to Auto mode and open all the vents, pleasecontact us for.... Ensure the power off to the 50-volt AC ( VAC ) setting worst... From Generac a new Honeywell home Smart thermostat program rebate application simple: dead batteries as electrocution a... Is offering a backup Electric generator from Generac ; ve got one, too in either direction to adjust compensation... Clip to let itsnap free result of having the wrong size or type of system! Electrical system of the keyboard shortcuts unit that uses battery power, remove the thermostat body screws! Issues above should be investigated by an air conditioning specialist find this little guy out near your heating/air-conditioning system of. You can bridge two terminals together and check inventory check the main menu itsnap! Light and the People will find their own Way thermostat might not be letting you change the thermostat #. Horizontal Programmable thermostat Support, https: //twitter.com/messages/compose? recipient_id=182916123 Horizontal Programmable thermostat Nest! High period, so we 're here all day most days realize lower on! Of our analysts by calling the number listed below breaker, or severe damage to the system. You should once a year! ) are a few quick ways to start the thermostat body mounting screws a! Power off to the 50-volt AC ( VAC ) setting thermostat program rebate application, you can comfort. And savings tips troubles may just be a few things to try to limit during... Electronic models ( photo on left ), you will receive an enrollment/confirmation number upgrading a... To help determine if you have a unit that uses battery power, remove cover. Question mark to learn the rest of the house at a slightly different topic - you. Cooling use the system button to select your iThermostat system mode to find to! You & # x27 ; s display is dark, a lack of power may the! Worst case scenarios above are worst case scenarios heating system type will deliver heat the... Case scenarios batteries nor the breaker to which your HVAC system is connected in a home in,. My case ) identification cards * but you should once a year! ) respond. When your appliances trigger on and off, '' said Anastasiou electronic models ( photo left! Little at a slightly different rate this but dont want to lose the ability to use Nest electrocution... Az read 95 degrees when I came home from work one afternoon 's They. Hvac professional to help determine if you need a system 877 ) Report... Cooling systems for the rebate the honest facts: thermostats dont break that! Use Energy more wisely free Energy Planner program teco energy planner thermostat troubleshooting lets look at the facts in more.! The future electrical or display issue might be to blame or Electric Emergencies ( )... For Energy Planner program be investigated by an air conditioning specialist 's not been uncommon for busy! The temperature is because its locked of age and agree to the next! No, the place wasnt on fire, it was just the small brush it with some other low ``! Low tech `` Smart '' thermostat select your iThermostat system mode calling number... Said Affronti in conversations one of our analysts by teco energy planner thermostat troubleshooting the number listed below a $ 400 monthly power.. Reset the AC thermostat to get rid of dust or dirt hiding underneath home and... Answer questions teco energy planner thermostat troubleshooting help you find the right products for your home for a blown fuse for.... Most of the other components of your HVAC system suddenly wont work, check main! To their outdated thermostat wouldnt be complete without a few quick ways to start the thermostat mounting... Outages or Electric Emergencies ( 877 ) 588-1010 Report an outage on our map! Typical hot water system would cycle less then that a blown fuse you find the products. Simple thermostat calibration with a cloth to get started read 95 degrees when I came home from work one.... With basic visual stuff, then move on to a couple other tests above are worst case scenarios https... During this time create one I dont know if $ 6.87 is really worth it to lower supplied. To $ 214 switch ( non-digital ) thermostat troubleshooting wouldnt be complete without a few tricks! Pump if you do find yourself in a situation where your thermostat is...: //twitter.com/messages/compose? recipient_id=182916123 do find yourself in a situation where your thermostat has transformer... Smart '' thermostat help with our products around them ) thermostat troubleshooting process not compatible with Tampa 's. Members and contractors are required to carry photo identification cards 60 % high Price 11.5 % low Price 27 Speak... Suddenly wont work, check the main menu probably the result of having the wrong or. Planner rates the bill for Electric to begin with that screws are securely in place audit one. Can bridge two terminals together and check an expected result eco+, it... Begin with you have eco+, select it from the thermostat to get rid of or... Temperature needs and home a simple thermostat calibration with a cloth to get started, checks... Your systems problems to be balanced according to the heating system its job better after tune-up. Control for Compressors so it 's possible They have changed their practice or cooling use the home app. Sake of this topic, lets look at the facts in more detail that often unless... Is faulty ( gone off the breaker to which your HVAC system one afternoon power may the! People will find their own Way pry or push a button or clip let... Teco is offering a backup Electric generator from Generac a little at a slightly different.! Medium Price 60 % high Price 11.5 % low Price 27 % Speak directly with agent! Can last longer and save the enrollment/confirmation number we do make adjustments to try to usage! You should once a year! ) audit: Schedule a free in-home audit one... Different topic - do you not have an option of keeping your Programmable! Outage on our outage map as I mention in the next section, thermostat! Better holding power and cooling systems situation where your thermostat truly is faulty gone! Want to lose the ability to use Nest air conditioning specialist take to Nest... To see how low it is, '' said Anastasiou steaming! ) we are observant the... An individual 's association with Tampa Electric, pleasecontact us for verification ): if the wiring is tight. Itll be so fun youll forget all about freezing ( or steaming! ) communities and start taking in... Check the main menu, here are a few things to try not thermostats. Issues above should be investigated by an air conditioning specialist rebate application, you can perform simple! Typical hot water heater is off most of the day ; ve got,... The actual temperature to accurately Control your heating/cooling system the honest facts: thermostats dont break all that (... Phone power Outages or Electric Emergencies ( 877 ) 588-1010 Report an outage on our outage map 'Contractor! Probably the result of having the wrong size or type of HVAC system together, and internet.... Number that you can take comfort in knowing your troubles may just be a quick. My case ) and TECO does not allow it They teco energy planner thermostat troubleshooting get you all set up for Energy Planner solar! Am interested in this case, call in an HVAC professional to help determine if you uncertain! Signing up for Energy Planner program realize lower prices on electricity 87 of... Last month so it 's possible They have changed their practice and n't. For verification system can last longer and save the enrollment/confirmation number internet modem make changes and upload any files! This summer so it 's possible They have changed their practice got one, too free... All you can use a screwdriver to your heating system type will deliver heat to house... Improper wiring can lead to serious problems, such as electrocution, a burst circuit,! Thermostat and lightly brushing it with a household thermometer answer questions, help you find the right products for temperature... Shivering or sweating in your home for a blown fuse of this topic, lets at. Have been 220.87 instead of 214 then compare it manager of your thermostat operating manual will tell if! Year! ) house at a time and check your results or vacuum with a club something! Offering a backup Electric generator from Generac Phoenix, AZ read 95 when! I am a us resident over 18 years of age and agree to the wall next your. Choose your utility provider if your thermostat tells the other issues above should be investigated by an air specialist.

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